Privacy Policy

OSC Cycling Store ("OSCycling", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.


1. Information We Collect

When you visit our store or place an order, we may collect the following types of information:

Personal Information You Provide

This includes:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number (if provided)

  • Payment details (processed securely through third‑party payment providers)

Automatically Collected Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral sources

This information helps us improve our store performance and customer experience.


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide shipping updates and order confirmations

  • Communicate with you regarding your purchase

  • Respond to customer service requests

  • Improve website functionality and user experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

We only collect information necessary to provide our services.


3. Payment Security

All payments are processed through trusted third‑party payment providers such as PayPal, credit card processors, and other secure gateways. We do not store your full payment card information on our servers.


4. Sharing Your Information

We do not sell, rent, or trade your personal information.

However, we may share information with trusted service providers when necessary to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting platforms

  • Analytics providers

These partners only receive the information required to perform their services.


5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enable essential store functionality

  • Remember customer preferences

  • Analyze traffic and performance

  • Improve shopping experience

You may disable cookies through your browser settings, but some features of the site may not function properly.


6. Data Retention

We retain your personal information only as long as necessary to:

  • Complete your order

  • Provide customer support

  • Meet legal and accounting requirements

  • Resolve disputes

When no longer required, your data is securely deleted.


7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to processing of your data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.


8. Third‑Party Services

Our website may include links to third‑party websites. We are not responsible for the privacy practices of those external websites.

We recommend reviewing their privacy policies before providing personal information.


9. Children's Privacy

Our store is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove the data.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with the revised effective date.


11. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us at:

Email: support@oscycling.com

Store Name: OSCycling Store

We are committed to protecting your privacy and maintaining your trust.

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